Document Proccessing
We offer a comprehensive and fully customisable document management service. This service frees up GP & administrator time by reducing the burden from clinical correspondence.
Tailored Service
We have standardised processes, and we work closely with you to adapt our protocols as per your practice’s policies, meaning every client receives a tailored and transparent protocol to meet their individual requirements.
Levels of Support
Our service aims to offer support at all different levels of the document processing journey, from filing & triage, QOF coding to clinician actions such as making onward referrals.
- Package 1
- Filling & Triage
Accurately filing documents by assigning details (e.g. type of letter, hospital, specialty, and clinic date) to the correct patient record. - Triaging documents to decide most appropriate group to forward onto.
- BP, Height, Weight, BMI, Vaccinations etc
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- Package 2
- Package 1 plus Coding
- Coding related data, diagnosis, treatment,
- BP, Height, Weight, BMI, Vaccinations etc
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- Package 3
- Package 1 plus Coding
- Package 1 & 2 plus Patient follow up and actioning referral requests.
- Contacting patients to make any necessary appointments, action any required referral requests e.g. X-Ray.
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